Terms and Conditions for Tours Offered by Tirath Dham Yatra
Effective Date: 20 Jan 2025
Welcome to Tirath Dham Yatra! By booking a tour with us, you agree to abide by the terms and conditions outlined below.These terms govern your relationship with Tirath Dham Yatra (referred to as “we,” “us,” or “our”) regarding your tour booking, travel arrangements, and participation in our tours.
- Mandatory Travel Insurance from the start of the tour till the end of the tour.
- Kindly check hotel pictures before booking. Premiumness of Hotels may vary on hills.
- Rates will be valid for Indian National only. BioMetric Registration for the Journey needs to be done by the passenger only, before any Tirath Dham Yatra Begins as per government guidelines.
- All Room Occupancy will be discussed at the time of final closure of the tour and rooms will be booked accordingly. Hotel booking will be subject to availability at the time of booking, in case the above hotel gets sold out we will provide a similar hotel in destination or nearby Destination which will be very well mentioned on the final invoice.
- All Routine needs to be adhered strictly.
- All Transports are Inclusive of Driver TA/DA/Tolls/Parking and allowances.
- All passengers need to carry Valid Identity Proofs & Passport Size Picture (both soft & hard copy)
- Hot Water Thermos refills are available at every hotel where we are going to Stay.
- Medical Fitness of passengers is presumed.
- Sightseeing strictly as per defined itinerary and time availability.
- No Refund in case of force majeure.
- Company will not be responsible for any accident/injury/death/theft during the package.
- We shall not be responsible for any change in the itinerary due to landslides on tour route, flight cancellations, weather conditions or any unforeseen circumstances. The additional cost incurred will be in addition to the package cost.
- We shall not be responsible for any delays & alterations in the program or expenses incurred directly or indirectly due to natural hazards, flight cancellations, accident, breakdown of transport, weather, sickness, landslides, closures/blockades due to political unrest or any such incidents. Itinerary & price of the tour is subject to change without any prior notice.
- Meal varieties (Breakfast / Dinner) will be the basis the hotel menu on buffet serving.
- All norms as per Government Authorities to be followed.
- Vehicle will be permitted to use for sightseeing points on the route and inside the city limits or which is mentioned in itinerary. For additional sightseeing, off route sightseeing, sightseeing not inside the city limits or substitute sightseeing kindly contact company.
- Refund is not possible if any particular sightseeing point is not covered. In case you want some excursions kindly inform company in advance or discuss these things with company rather than driver. All nearby sightseeing points should be covered together.
- However in case of sometime issues with some particular place we can adjust.
- In Chardham route some of the places are not on the way like Trijuginarayan, Lakhamandal, Auli, Kalimath, NeelkanthMahadev, AdiBadri, BhavishyaBadri etc. Kindly contact directly to company in case you want to include these places rather than driver.
- Due to any reason if Vehicle breakdown due to technical reasons we will try our best to arrange another vehicle as soon as possible for the major problems. For minor problems which will not take much time vehicle will be repaired. Kindly cooperate.
- Any disputes, claim or legal proceedings between the pilgrims/tourists & the Nigam shall besubject to the jurisdiction of the court of District Hamirpur (Himachal Pradesh) only within 90 days as per rules.
- Further, in the event of the pilgrim/tourists leaving the tour midway due to personal reasons, no claim for refund of money either full or part will not be entertained by the TDY management.
- Company is not responsible for any accident/injury/death/theft of person or property during the course of the tour.
- Tour destination / route cannot change without prior notice (Amended route and tour Destination rates may be change)
- All rights reserved to management to cancel any service without any refund until full advance amount towards the service is received from the customer and accepted by company. Company Here by expressly disclaims any implied warranties imputed by the laws of any jurisdictions or country other than India. Company considers itself and intends to the jurisdictions only of the court as per our policy.
- Some time vehicle parking area little far from the sightseeing spots. Guests need to reach the parking at their own cost. Company reserves the right to give you a similar car if the car you booked is unavailable. No refund for short stay or unveiled facilities.
- Most of the properties have power back with dedicated running time, geyser may not function on power back up.
- Any unprecedented hike in cost of transportation or hotel or food or Helicopter Ticket or any regulation cost will hike the cost of the package.
- We shall not be responsible for any changes in the itinerary due to any unforeseen or uncontrollable circumstances, man-made or natural.
- Vehicles will be parked at the parking area at all station / airport / hotel / sightseeing area parking only. All guests have to walk down to the respective parking point by themselves. In case the driver is not cooperative or any issue kindly contact company on the spot.Driving is not allowed after 07 P.M. in Hills Sector. Driver will not drive on No-entry zones and should not be forced to drive on narrow streets or roads which can create traffic jam. Normal working hours of driver is 12 hrs in case you want services more than 12 hours in a day kindly inform us in advance.
- All travelers Registrations are Mandatory for Yatra as per the govt protocol.
Things to Carry: Light Woolen Cap & Clothes, Sports Shoes, Rain Coats, Handy Torch, Basic Medicines
Cancellation Policy:
In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing via a proper Email Channel at info@tirathdhamyatra.com only no verbal/whatsapp communication will be honored.
Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:
- 45 days prior to arrival: 15% of the Tour / service cost will be retained by us.
- 25 days prior to arrival: 50% of the Tour / service cost will be retained by us.
- 15 days prior to arrival: 100% of the Tour / service cost will be retained by us.
Refund Timeline : Refunds, if applicable, will be processed within 07 working days from the date of cancellation confirmation. The amount will be credited to the original mode of payment.
Note: Written cancellation will accept on all working days, except Sunday, Any cancellation sent on Sunday’s will be considered on next working day (Monday). No cancellation or any refund will be made if situation is beyond our control, such as bad weather, landslide, climatic conditions or any other natural disaster, fire, any embargo, acts or decisions of government, political or national crisis, road blocks, heavy snow fall, acts of terrorism or other similar causes, strikes or problems at airlines, rails, buses, hotels or transporters, labor unrest, insolvency, business exigencies, operational and technical issues, route and flight cancellations or due to which the customer could not reach the destination and which is beyond our control.
PAYMENT TERMS:
- 50% advance at the time of booking confirmation.
- 50% balance 15 days prior to the travel date.
- In case the booking is made within 15 days of travel, 100% advance is required at the time of confirmation.
NOTE:
- We are not responsible for any mishappening, due to weather conditions, natural disaster, any kind of accident, etc.
- We don’t provide Helicopter Tickets can be booked by passenger on its own through desinated portals.
- This will be a flexible tour which depends on the live weather conditions so trust us we will provide the best in the worst case.
- Charges and trip plans could vary during bad weather conditions or if the tour is extended due to weather or some other mishappening.
- A proper schedule with timings will be conveyed to you at the time of briefing. Everyone needs to follow the instructions for a better & safe tour.
DISCLAIMER TirathDhamYatra takes utmost care to ensure safety of its clients. However in the case of any unforeseen mishaps, TirathDhamYatra will not be liable for any injuries caused or for loss of life. All disputes rising due to the above are subject to the jurisdiction of the courts in Distt – Himachal Himachal Pradesh only. All participants would be required to sign an Indemnity Form before the start of the program, without which they would not be allowed to take part in the trip/program/activities.